FAQ

Materials & Cladding

  • Slatted: Clean, linear shadow gaps for a distinctly architectural, contemporary façade.
  • Woodgrain: A deeply embossed timber texture with the low-maintenance benefits of modern composite or aluminum.

Yes. We recommend experiencing the texture and true color firsthand. You can order individual sample swatches of our slatted and woodgrain cladding directly from the product page.

Peace of mind. The Orion warranty covers material splitting, rotting, and structural integrity under normal residential use and proper installation. Full terms are available on our Warranty page.

Absolutely. Orion products are designed with a hidden fastener or tongue-and-groove system for a clean, modern finish. While professional installation is always an option, our installation guides make it straightforward for a confident DIYer.

Minimal effort for maximum longevity. An annual wash with mild soap and water is typically all that's required to keep the grain looking sharp and the lines crisp.

Use the coverage calculator on each product page. Simply enter your square footage, and we'll recommend the number of boxes required plus a standard 10% waste allowance for clean cuts.

Orion Policies

Lead times vary by product line and your location. Most in-stock items ship within 2–5 business days. You'll receive tracking details via email as soon as your order leaves our facility.

Because our products are cut to order, we advise measuring twice. Returns are accepted on unopened, standard-length stock within 30 days. Custom or cut orders are final sale. Please see our Refund Policy for detailed terms.

Currently, Orion ships within the contiguous United States and select provinces in Canada. If you require delivery outside these areas, please contact our client services team.